Infotainment screen failure
Posted: Tue Jan 07, 2025 2:51 pm
Hi,
This is my first post. I have a 2018 registered Karoq which I bought in February 2020 and by far it has been the best car I have ever owned. It's my 5th car (and 4th Skoda) having had 3 Fabias and then I made a horrid mistake of owning a Suzuki S-Cross for 4 years before returning to Skoda.
My Karoq has been brilliant and in the summer of 2023 we drove from home (Hertfordshire) to Croatia and back again and I couldn't have been in a better car to do the job! Most importantly the built in sat-nav covers all of Europe and was in itself indispensable.
But shortly before Christmas the screen went wrong, sometimes it would be black, sometimes a glow and sometimes lines of various colours. The system hasn't completely failed because despite the display not working the touchscreen does still work; therefore because I know the positions of our favourite radio stations and the quick dial I can make some calls via Bluetooth however its use is limited.
I have checked behind the unit and checked that there were no loose connections but all in all it looks like I need to have the Infotainment system changed. Unfortunately my local Skoda dealership's service department want to charge £225 to simply run a diagnostic and then talk me through my options as it could be a "software fault" according to them. Well I'm a software guy and I know that it's knackered, in my opinion it just needs replacing.
The question I have is; can I simply buy a new Infotainment device and replace it myself or is there more to it than that? i.e. needs to run an external software installation?
See attached
Thanks,
Neil
This is my first post. I have a 2018 registered Karoq which I bought in February 2020 and by far it has been the best car I have ever owned. It's my 5th car (and 4th Skoda) having had 3 Fabias and then I made a horrid mistake of owning a Suzuki S-Cross for 4 years before returning to Skoda.
My Karoq has been brilliant and in the summer of 2023 we drove from home (Hertfordshire) to Croatia and back again and I couldn't have been in a better car to do the job! Most importantly the built in sat-nav covers all of Europe and was in itself indispensable.
But shortly before Christmas the screen went wrong, sometimes it would be black, sometimes a glow and sometimes lines of various colours. The system hasn't completely failed because despite the display not working the touchscreen does still work; therefore because I know the positions of our favourite radio stations and the quick dial I can make some calls via Bluetooth however its use is limited.
I have checked behind the unit and checked that there were no loose connections but all in all it looks like I need to have the Infotainment system changed. Unfortunately my local Skoda dealership's service department want to charge £225 to simply run a diagnostic and then talk me through my options as it could be a "software fault" according to them. Well I'm a software guy and I know that it's knackered, in my opinion it just needs replacing.
The question I have is; can I simply buy a new Infotainment device and replace it myself or is there more to it than that? i.e. needs to run an external software installation?
See attached
Thanks,
Neil